
E-governance
Electronic governance, shortly known as e-governance refers to the utilization of information and communication technology (ICT) for providing government services, disseminating information, communication activities, and incorporation of miscellaneous stand alone system and services between different models, processes and interaction within the overall structure.
E-governance is a tool, that makes available various government services to citizens in a convenient way, such as:
- Better provision of government services
- Improved interaction with different groups
- Citizen empowerment through access to information
- Efficient government management
E-Governance models:
- G2G (Government to Government): The exchange of information between government agencies or departments, i.e. within the confines of government is called as G2G interaction.
- G2C (Government to Citizen): As the name suggests, it is the interaction between government and the citizens of the country. It involves establishing an interface, to enable the general public to access information and services, whenever and wherever they want. They can also give their feedback with respect to policies and rules.
- G2B (Government to Business): The dissemination of information between government and the business, is G2B interaction. It focuses on reducing red-tapism, establishing transparency and accountability in the business environment.
G2E (Government to Employees): The interaction between government and employees to increase employee morale and satisfaction, is made easier and faster with the help of information and communication technology.